Staff excellent! Everyone very helpful, super nice, very professional, courteous, simply beautiful people. They surprised us with a sweets and fruit platter for our anniversary and my husband's 60th birthday - so sweet and thoughtful, Thank you so much! Breakfast was great with delicious Polish pancakes and sausage, desserts, coffee/tea, and much more! And the bfast area was very elegant. Loved the bed and comforter! The bellboys, the housekeeper are so hardworking and sweet; they literally run for anything you need! And most of all the LOCATION is PERFECT!!! - right in Rynek Glowny, the Old Town Square!!! Nothing can beat this! I know we’ll be back with my family soon, and where else will we stay but here in this heavenly place.